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September 15th, 2016 13:00

Inspiron P24T - Factory Reset Interrupted; how to recover?

My niece attempted to do a factory reset on her Inspiron, but forgot to keep it plugged in and the battery died mid-attempt. Now when we turn it on we get an error about the Windows installation being unable to proceed and needing to restart the installation. I do have access to F2 Bios and F12 Boot manager. But F8 Advanced Boot Options doesn't seem to work. F12 doesn't have a Repair or Recovery option.

Any thoughts? Options? Friendly and helpful advice?

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87.5K Posts

September 15th, 2016 14:00

You're going to need the recovery media you (hopefully) made when you received the system.  If you did not prepare that, see here

www.dell.com/.../Media-backup

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