BlazeTron
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Keyboard Backlight Stopped working Dell Inspiron 7000 13

Hey all!

 

My keyboard backlight was working fine but then one day it just stopped.

I've pushed f10 and fn + f10 doesn't give any feedback

 

I've gone to the Windows mobility center and made sure things are fine there but still no feedback.

When i push the f10 key the setting in windows mobility center changes but it shows no light on the keyboard

But the CAPS LOCK Light and back light works  

Apart from that nothing else

 

Tried restarting also no feedback from the lights

Also could it have been a recent update that might've caused this?

Is there a driver for this?

 

Please Help

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10 Replies
9 Rhodium

RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

Does the keyboard backlight come on when the system is powered up?  If it does, you may have a software issue.

If it does not, you have a hardware problem.  

First thing to check is that the backlight cable is firmly connected to the system board (this will require removing the keyboard to check).

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BlazeTron
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RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

is there a guide to get to the keyboard??

how do i go about it...

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BlazeTron
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RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

No the keyboard light stays off at startup...

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9 Rhodium

RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

For which model - -7347, 7352, etc?

The model number will show on the setup (f2 at powerup) screen.

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BlazeTron
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RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

7347

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9 Rhodium

RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

If the system is under warranty, contact Dell before doing anything - removing the keyboard from this model is not a trivial exercise (pg 69 in the service manual below):

www.dell.com/.../manuals

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Highlighted
BlazeTron
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RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

The system's warranty is over....

After having removed the keyboard what do i do?

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9 Rhodium

RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

Check to make sure the cables are firmly connected to the mainboard - if that doesn't solve the problem, on this model, the keyboard and palmrest are a single unit that must be replaced together.

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BlazeTron
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RE: Keyboard Backlight Stopped working Dell Inspiron 7000 13

Will check it out and let you know what happens after

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