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mrln37

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19894

April 21st, 2015 16:00

Keyboard not typing the correct character on DELL INSPIRON Laptop

My Dell Inspiron keyboard not working correctly, all the upper row of numbers not typing correctly, for example when I type the number 1 I get the ! exclamation sign and all the numbers do the same, so the laptop was due for a windows refresh and I upgrade from Win7 to Win8.1 and is doing the same, I thought then it may be the physical keyboard so I connected a USB keyboard and to my surprise is doing the same with a external keyboard. I reset the bios to a factory settings and that did not work ether.

Any help will be appreciated. 

Dell-Farooq A

2 Intern

 • 

332 Posts

April 22nd, 2015 03:00

Hi Mrln37.

The issue seems that keyboard layout would have changed on your computer. Please follow the steps mentioned below to change it on your Windows 8 computer.

  1. The first thing we need to do is launch the Control Panel, you can do this by pressing the Win + R keyboard combination and type in ‘Control Panel’ and click on ‘OK’.
  2. Switch to the small icons view by selecting the drop down from the top right corner.
  3. Select the Language option.
  4. On the right-hand side you will see an ‘options’ hyperlink, click on it.
  5. ON the next screen you will be able to add and remove keyboard layouts.
  6. So add ‘US’ country under the ‘Input method’ section.

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