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November 3rd, 2009 22:00

Laptop displaying 2 red lines horizontally at the botton of screen

Hi,

           I have purchased Dell Vostro 1400, more 1 year old. Currently my laptop screen showing 2 red lines at the bottom of the screen with shadow images which are displaying at the top of the screen. I have updated the drivers but no use. Can anyone know what will be the problem.

Thanks,

Ranjith

 

November 4th, 2009 10:00

Hello,

Do the lines and shadow apear in safe mode as well?  Power on the computer and press F8 to enter safe mode.

Regards,

9 Legend

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87.5K Posts

November 6th, 2009 04:00

Next question is whether they appear on an external monitor.  If they do, you've a bad video chip or card.  If they do not, you have a faulty display panel.

 

November 6th, 2009 04:00

Hello Richard,

          Red lines and shadow are appering in the safe mode also. while booting itself red line is appering.

Regards,

Ranjith

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