Unsolved
This post is more than 5 years old
3 Posts
0
6096
Latitude 7480 Sleep/Wake Issue
I've got a number of 7480 Laptops. I've been using 2 for testing.
Same BIOS version and settings, Same OS configuration, No dock attached. both have a power brick and Network Cable attached.
One laptop will wake with the press of any button on the keyboard, the other will only wake when I press the Power button.
I'm at a loss to explain why.
robert p
4 Operator
4 Operator
•
9.4K Posts
0
October 23rd, 2017 10:00
Hi aburrow,
Thanks for posting.
Here is some information you may find helpful:
http://dell.to/2yJdedj
aburrow
3 Posts
0
October 25th, 2017 23:00
Robert,
Thanks for the URL. I have gone through everything on that page before, but just did go through it again just to be sure.
robert p
4 Operator
4 Operator
•
9.4K Posts
0
October 30th, 2017 08:00
Since you've tried everything, perhaps contacting Dell Tech Support for further troubleshooting would be in order. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm