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September 22nd, 2014 16:00

Latitude E5520 will not power up.

Hi all,

I've been having a problem with my Latitude E5520.  The other day, my girlfriend was using it, finished what she was doing, and put the computer to sleep.  Later on, I went to use it, and it was completely dead in the water.  No lights or anything when I went to power it up.  What's most concerning to me is when I plug the charger in, the blue light on the charger turns of as soon as I plug it in to the computer.  I'm thinking it might be a combination of a dead battery and a dead charging board.  I've done a bit of looking and it doesn't seem like this is a common problem, so I guess I'm just looking for a bit of guidance.

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783 Posts

September 23rd, 2014 15:00

Greetings BlackVR2003,

Thanks for your question.

I've seen that symptom before, a few times "What's most concerning to me is when I plug the charger in, the blue light on the charger turns of as soon as I plug it in to the computer".

It requires a motherboard replacement to resolve. Please add me as a friend and PM your name, email and service tag. I'll check to see what options we have.

1 Message

March 10th, 2015 01:00

Hoi,

No power. and the light of the charger also turns off

Warantie oktober 24, 2014!

Hope you can help me

Kees Vink

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