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October 27th, 2012 19:00

Latitude E6420; Windows XP: what can I do about these?

Hello everyone,

As you can see in the screenshot below, I can't to seem to find any workable drivers for these items, neither on Dell's support site nor elsewhere:

The data for these three items are as follows:

Broadcom USH:

Vid: 0a5c (Broadcom); Pid: 5801 (Unified Security Hub)

Broadcome USH with swipe sensor

(same as above)

Mass Storage Controller

Ven: 1217 (O2Micro); Dev: 8231 (O2Micro OZ600XXX Memory Card).

I'm still googling for any possible solutions, but as of yet found nothing that would work out. Any help is appreciated.

TIA,

Shady

1.8K Posts

October 28th, 2012 05:00

Hi, 

You can download and install the following drivers on your computer: 

  1. Chipset: http://dell.to/ThERdE
  2. Dell device: http://dell.to/PzSYQJ
  3. Dell Intel Management Engine 7.0: http://dell.to/UUmWzV
  4. USB 3.0 Driver: http://dell.to/U6Rrxe
  5. ControlVault: http://dell.to/VTVofD
  6. ControlPoint System Manager: http://dell.to/SOcHsF
  7. ZTE IC Trusted Cryptography Module: http://dell.to/PdsvqM
  8. ST Microelectronics Free Fall Sensor: http://dell.to/U6Rw3S
  9. STMicron device driver: http://dell.to/SOcPZc 

Steps to download drivers:-

  • Click 'Download file' to download the list to a folder you will designate.
  • Click 'Save'. Then designate the folder you would like to save the files to.
  • Once you have designated the folder you would like to save your files to, Click 'OK'.
  • Selected downloads will automatically start downloading. Next is Installation.
  • To start installation, Click Open folder. Right-click a downloaded file and select the option to ‘Run as administrator’.
  • A small window will appear with 'Continue' and 'Exit' buttons, click 'Continue'.
  • In the Select the folder where you want to unzip the files to window, click OK.
  • If a message appears asking to create a folder, click 'Yes'. If a message appears asking to overwrite the folder, click 'Yes to All'.
  • In the All files were successfully unzipped window, click OK.
  • A new window will appear, follow the prompts that appear to finish the installation.
  • Restart your computer.

Please reply in case you have further questions.

20 Posts

October 28th, 2012 12:00

Hello Chinmay, and thanks for your help.

I installed/reinstalled all the drivers you listed, but as you can see in the screenshot below, those two are still out. Also, the USB 3.0 controller (which makes sense; my machine doesn't have USB 3.0; all three ports are black.) The system is fully updated and I already ran the Dell system update utility. What can I do next?

Thanks again,

Shady

7 Technologist

 • 

16K Posts

October 28th, 2012 14:00

 

The mass storage controller should be the O2 OZ600XXX Memory Card  http://ftp.dell.com/chipset/DRVR_WIN_R300787.EXE

The Broadcom USH is included in the ControlPoint Security Device Driver Pack http://ftp.dell.com/control%20point/DELL_CONTROLPOINT-SECURITY-M_A06_R204039.exe

20 Posts

October 30th, 2012 03:00

Hello everyone,

I'd like to thank you all for your help, even though my issue was only partially resolved. I followed your advice above as closely as I could, and I even did a clean installation again and reinstalled all the drivers in the correct order (or rather as close to the correct order as possible,) but this USH driver still refuses to work out. Since it doesn't seem to have a direct impact on the machine's functionality or performance (as far as I can tell, that is,) I'm going to leave it as it is for the time being.

Again, thank you.

Shady

3.8K Posts

May 21st, 2013 06:00

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