Logitech V270 Bluetooth mouse scroll wheel does not work

Question

Most recently purchased a e1705 and the v270 pointing device from Dell.

The mouse connects and mostly works including the scroll wheel for awhile. If I click it, the speed scrolling cursor comes up as usual, and I can scroll by moving the mouse up or down, but scrolling the wheel up or down does nothing.

The scroll wheel works when the mouse is first detected and connected but after a reboot the scroll wheel quits working. Tech support from logitech addresses the problem by asking you to remove any other pointing software on the computer ie the Synaptics software for the touchpad. Not going there.
I've tried the latest SetPoint but it will not load as it detects the dell bluetooth software and the only tab you get is a informational tab no mouse tab for configuration. I do not think loading this Setpoint software will address the problem anyway. Any Help???

system config:

dell e1705

vista home premium

Dell Wireless 355 Module with Bluetooth 2.0 + EDR Technology

freddy12345 · Answer

Well returned the v270 and tried a MS 8000 (vista certified) same problem. Even when the blue tooth software shows the mouse status as connected the mouse software sees it as disconnected/standby.  The only solution to get the wheel to work is to turn the dell radio on and off. This is why the mice will work when coming out of sleep because the computer turns the radio off going to sleep and back on when it awakes.  You have 1 of 2 choices do not buy the dell BT solution w/ vista because most probably any brand mouse is not going to function correctly as I've tried 2 w/ the same problem.  The 2nd choice is to set you hotkey Fn F2 to turn on and off the BT radio when your scroll wheel quits working.  This is easier than going to the device manager and turning on and off the radio or taking you computer in and out of sleep.  Maybe dell and/or MS will fix this communication error between drivers sometime in the future?????

flyte24 · Answer

I have Vista Premium and a new Inspiron 6400 (see specs below) and the V270 worked
for me from day 1. No problems. The only thing is a 1-2 second lag when the
laptop resumes from sleep mode.

Try installing the new setpoint software, but don't uninstall anything. I think
this will fix it.

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Logitech V270 Bluetooth mouse scroll wheel does not work

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