1. Both from Device Manager and from "System Information". I don't know if there's a way to attach a jpg file here, however, I don't think that it really necessary.
May I know if you have tried installing the ATI 4250 drivers available at Dell support website under Inspiron M5010? If you have not tried that, download and save the ATI 4250 drivers. Also download and save the “Catalyst Software Suite” at the following link: http://dell.to/1dDPrLk
Refer the following link for instructions to uninstall the existing video card drivers from the computer: http://dell.to/1ebC2sx
Restart the computer once the drivers are uninstalled and try installing the previously downloaded ATI 4250 drivers. If it does not work, try installing the “Catalyst Software Suite”.
DELL-Kalyan S
750 Posts
0
September 2nd, 2013 16:00
Hi
Welcome to Dell community!
Inspiron M5010 system is available with two video configurations:
May I know where did you check that the laptop has ATI Radeon 4650 video card? Also, please confirm the system model.
AMDell
3 Posts
0
September 2nd, 2013 22:00
Hi,
Thanks for the reply.
1. Both from Device Manager and from "System Information". I don't know if there's a way to attach a jpg file here,
however, I don't think that it really necessary.
2. Positive about the model.
DELL-Kalyan S
750 Posts
0
September 3rd, 2013 13:00
Hi
May I know if you have tried installing the ATI 4250 drivers available at Dell support website under Inspiron M5010? If you have not tried that, download and save the ATI 4250 drivers. Also download and save the “Catalyst Software Suite” at the following link: http://dell.to/1dDPrLk
Refer the following link for instructions to uninstall the existing video card drivers from the computer: http://dell.to/1ebC2sx
Restart the computer once the drivers are uninstalled and try installing the previously downloaded ATI 4250 drivers. If it does not work, try installing the “Catalyst Software Suite”.
Do let me know the results.