Hi there,

 

I'm the new proud owner of a xps 1710. However, when I first received it I immediately reformated and reinstalled windows xp taking care to first install media direct cd as the instructions specified. Its now partitioned as I like it and the computer is running great.

 

My only niggle regards the dell media direct button... when the computer is switched off and I press the media direct button, the computer turns on and goes to media direct as expected. However, when I have the computer turned on when I'm running windows when I press media direct button a quick set media direct box flashes up which says " Unable to launch Dell Media Experience. Please install this software and try again."

 

My question is whether or not this is meant to happen?

 

Any input/solutions would be greatly appreciated.