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Missing driver / Error Code 28 on Dell latitude e6410
Dear Friends:
In device manager of my Dell E6410 \ Others \Unknown device ; Windoe cannot auto update and I cannot find any driver for this one because I do not have idea what's it!. I only found it ID is ACPI\SMO8800.
Please, help.
Thank you
TLe
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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September 28th, 2013 19:00
Hi TLe,
The hardware ID you have specified is related to ‘ST Microelectronics Free Fall Sensor’ which is a hard drive program. Please use the link below to download and install the program on your system.
http://dell.to/1bRBLvP
Please let me know if this helps.
T. Le
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September 29th, 2013 07:00
Thank you so much. It clears the unknown device on Device Manager list; but I've wondered where has it hidden?
The first file STMicroelectronics_FreeFal_A10_R309372.exe HELP as state above.
However the 2nd file DRVR_WIN_R309372.exe When I installed a popup windows asked me "Do you want to delete all files in this application?". I was so scare and clicked NO and it finished the installation. I've just wondered that did I do right or wrong_ (should I click YES or NO?).
If you have time, please advise.
Thanks
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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October 1st, 2013 05:00
Hi TLe,
So far it went right. I would suggest you to perform the Windows update on the system and let me know if you have any other concerns.
T. Le
45 Posts
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October 18th, 2013 12:00
Dear Ravi Chandra BC and all Dell Support Experts:
Thank you all; who have helped me solves many problems that I had to deal with in the past.
May God bless You All.
Have a nice weekend.
Best Regards,
T. Le