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April 21st, 2016 14:00
Monitors go blank for 10-20 seconds
Hi all,
We (our IT dept.) are experiencing a problem where the monitors blank out for 10-20 with the following setup:
Dell Latitude E7450
Win 7 Pro 64bit
PR02X E-Port Replicator
2 Dell G2410 monitors, DVI
What we've tried so far:
Updated system bios to A11
Updated Synaptics VMM3320 MST HUB Firmware to A04
Turned off all sleep modes and power savers
Changed video connections from Display Port to DVI
Exchanged E-Port replicator for new one, including power supply
We are running out of things to try, we have numerous users having this issue.
Ideas???
Thank you
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