Unsolved

This post is more than 5 years old

1 Message

369

April 21st, 2016 14:00

Monitors go blank for 10-20 seconds

Hi all,

We (our IT dept.) are experiencing a problem where the monitors blank out for 10-20 with the following setup:

Dell Latitude E7450

Win 7 Pro 64bit

PR02X E-Port Replicator

2 Dell G2410 monitors, DVI

What we've tried so far:

Updated system bios to A11

Updated Synaptics VMM3320 MST HUB Firmware to A04

Turned off all sleep modes and power savers

Changed video connections from Display Port to DVI

Exchanged E-Port replicator for new one, including power supply

We are running out of things to try, we have numerous users having this issue.

Ideas???

Thank you

No Responses!
No Events found!

Top