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October 14th, 2017 09:00

My Dell XPS 11 9P33 is too hot

My Dell XPS 11 CPU's temperature always between 48-65°C, as i know the temperature of CPU intel core i5 4210Y  should be under 40°C. My laptop often hot at the left side, this make me uncomfortable when use it in tablet mode.

I think maybe the fan is not working, how can i check does the fan is working? thank you

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October 16th, 2017 07:00

duyminh97,

Run the diags on the system to see if it shows the fan faulty.

Launching ePSA
As soon as you see the DELL logo, tap until you see the one-time boot menu.
Select Diagnostics.
Testing Devices using ePSA
The ePSA starts running the quick test without waiting for user input.
To select a specific device to test, users can tap the Esc key.
A NOTE indicates important information that helps you make better use of your computer. NOTE: The Touchpad/Mouse will be non–functional when the test is in progress. This is as per design.

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