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May 18th, 2014 09:00

Need a restore disc

I just got a Dell laptop from a friend,  It was sold to me "as-is" and only came with the power cord.  I need to reset it back to factory settings because the OS is corrupt but I don't have a restore disc or a way to make one from the laptop.  I fear my only option would be to go out and buy Windows 8 but I'm hoping that someone else has a less expensive (free) option for me.

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87.5K Posts

May 18th, 2014 10:00

If the system is out of warranty, there will be a charge to ship the restore media.  Have your friend transfer ownership to you with Dell:

http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem

Then call to purchase the restore media -- it will be about $40 in the US.

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