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7167

June 28th, 2013 10:00

New folder Option

I have a Dell Inspirion 1624 and i am unable to make a new folder on anything not even on desktop, the option to a new folder is at the top of my document but when i click it then nothing happens, i then right click on select new for which there is no folder option

Please Help??!!!

4 Operator

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3.1K Posts

June 28th, 2013 11:00

Hi m_246,

Glad to know the issue is resolved. I appreciate your technical expertise. Feel free to reach out in case you need any further assistance in the future.

807 Posts

June 28th, 2013 11:00

Has this always been the case, or is something that has recently happened? I experienced this the other day after I'd been changing some security permissions. Does this happen when you log in as an Administrator?

4 Operator

 • 

3.1K Posts

June 28th, 2013 11:00

Hi m_246,

I would suggest you to try to Create a new user account and check if the issue persists. The link is for Windows 7 operating system. Let me know if you are using a different OS.

8 Posts

June 28th, 2013 11:00

Thanks, I have sorted it now. It just happened recently. I used the guidance from the following website

social.technet.microsoft.com/.../option-to-create-new-folder-on-desktop-is-missing

Thanks Anyway though

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