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55429
No Audio Output Device is installed - alternate messages about device plugged/unplugged in audio jack
XPS 13 9333 late 2013. Audio was working ok but has developed a problem. I've tried reinstalling drivers/recovery etc. Suspect this is a problem with the audio jack thereby turning off laptop audio? Any assistance appreciated.
Jobroke
3 Posts
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March 5th, 2015 08:00
I've done the suggested speaker tests (working) and therefore looks like this is a Audio Jack Sense Pin problem. The machine is still under warranty so presumably Dell will fix? Best contact for this? - I'm in the UK.
matthannan1
1 Message
0
February 19th, 2016 12:00
I am having the same issue with my Inspiron 13 2-in-1. Annoying issue!
Were you able to get your's fixed? I have 15 days left on my warranty.
Jobroke
3 Posts
1
February 19th, 2016 15:00
Yes - they changed motherboard first but that wasn't the problem. It is the daughterboard which needs to be replaced - this contains the audio jack input. Sound has been perfect since this was replaced.