Neither my headphones or my computer speaker play any sounds. i tried with my bluetooth speaker and then it worked perfectly fine. How do i fix this?
i have an alienware with windows 8 that uses the soundblaster recon3di software.
Hello. The first step would be to download a new version of the Sound Blaster driver from your model's support page. If you want a link to the driver or page, please reply back with the model name of your Alienware. There were only a few Alienware models that had Sound Blaster Recon3Di:
Alienware 15 R2
Alienware M14x R2
Alienware M17x R4
Alienware M18x R2
There was a known issue with the "M" models, where the audio would keep disappearing and the "no audio device" error would appear. On those models, when re-installing the driver did not fix the problem, then Dell would replace the motherboard. There was a Dell support article on the Alienware forum, but the forum recently transitioned to a new platform and so the address I have for the article is no longer valid. If you post on the Alienware forum, perhaps someone there remembers the issue, or can find the article, but I doubt that Dell is still servicing that issue in those old models anymore.