Laptops General - Read Only

[sanjeev_n_kumar]

Hi,

I have DELL Inspiron 15 5000 series. I formatted Windows 8.1 and installed Windows 7. But my laptop is not showing and wifi connections. In Device Manager I can see Ethernet Controller and Network Controller are in warning under Other devices category. 

Please help me resolve this solution. Attaching screenshots for network connection.

Thanks,

Sanjeev

[DELL-Harish R]

Hi Sanjeev,

We appreciate your efforts. Glad that the issue is sorted out.

Reach out to me for any assistance in future. I'll be happy to help.

[sanjeev_n_kumar · Accepted solution]

Hi Harish,

I tried to install network drivers which is listed in Windows 8.1 and it was installed successfully. I am installing all the drivers which is related to hardware from Windows 8.1 section.

I got my problem resolved.

Thanks,

Sanjeev

[sanjeev_n_kumar]

Thanks Harish for the Reply!

I tried above suggestion but I cannot find drivers for Windows 7 64 bit. There are only BIOS drivers which I installed but no help. Below is the screenshot for the drivers:

Thanks,

Sanjeev

[DELL-Harish R]

Hi Sanjeev,

Thanks for writing to us on Forum.

It looks like the drivers are not installed in a correct order due to which the system is not detecting networks.

This can be sorted out by installing all the drivers again in a correct order. The following link will help with the order in which drivers have to be installed:

http://dell.to/1fEBUjQ

You may find the drivers from our support website. Please punch in the system service tag to locate the drivers from the following link:

http://dell.to/1n3aE3E

Kindly install the drivers from our support website and let us know how it goes.