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Last reply by 06-07-2014 Solved
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2 Bronze
2 Bronze
57084

Not showing up wifi connections

Hi,


I have DELL Inspiron 15 5000 series. I formatted Windows 8.1 and installed Windows 7. But my laptop is not showing and wifi connections. In Device Manager I can see Ethernet Controller and Network Controller are in warning under Other devices category. 

Please help me resolve this solution. Attaching screenshots for network connection.


Thanks,

Sanjeev

Replies (4)
4 Tellurium
28102

Hi Sanjeev,

We appreciate your efforts. Glad that the issue is sorted out.

Reach out to me for any assistance in future. I'll be happy to help.

Thanks and Regards,
Harish R
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

2 Bronze
2 Bronze
28102

Hi Harish,


I tried to install network drivers which is listed in Windows 8.1 and it was installed successfully. I am installing all the drivers which is related to hardware from Windows 8.1 section.


I got my problem resolved.

Thanks,

Sanjeev

2 Bronze
2 Bronze
28102

Thanks Harish for the Reply!


I tried above suggestion but I cannot find drivers for Windows 7 64 bit. There are only BIOS drivers which I installed but no help. Below is the screenshot for the drivers:

Thanks,

Sanjeev

4 Tellurium
28102

Hi Sanjeev,

Thanks for writing to us on Forum.

It looks like the drivers are not installed in a correct order due to which the system is not detecting networks.

This can be sorted out by installing all the drivers again in a correct order. The following link will help with the order in which drivers have to be installed:

http://dell.to/1fEBUjQ

You may find the drivers from our support website. Please punch in the system service tag to locate the drivers from the following link:

http://dell.to/1n3aE3E

Kindly install the drivers from our support website and let us know how it goes.

Thanks and Regards,
Harish R
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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