:emotion-2:

I'd suggest you run keyboard troubleshooting tool on the system. Please type Troubleshooting Control Panel onto [Cortana] search box, click on 'View All' , and then keyboard. Run other tools as well, see image below:

Update keyboard driver in device manager.

https://youtu.be/qzRC31nE16I

Also,

Make sure 'Sticky keys' and 'Turn on Filter keys" are turn off.  At the bottom, left of taskbar, right click windows logo, click on Control Panel, Ease of Access, and then 'Change how your keyboard works'.

Lastly,

Please click on link below, hopefully it will be of help:

www.dell.com/.../{doclang}

EDIT / Keyboard, touchpad, or mouse not working correctly;

You could reseat the keyboard cable and see if that makes a difference.

Inspiron 15 5558 Service Manual

LSUFAN51,

Thank you for the assistence.  Finished testing the different repair methods and still having the issue.  Appeciate the help.

thanks!

Steve

For further assistance, you can contact Technical Support in link below:

www.dell.com/.../Contact-Information