I would suggest few steps would which would help us in isolating the issue further:
Check the Battery Health in the BIOS. To enter BIOS Setup, restart the computer and keep tapping F2 key at the Dell logo screen. Check the battery health and make a note of the message. If anything other than your battery is "performing normally", the battery should be replaced.
Dell offers a free Battery Diagnostic test, to run the test refer to the Dell Battery Diagnostics site.
DELL-Allan D
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August 4th, 2013 00:00
Hello Mak_XPS15,
I would suggest few steps would which would help us in isolating the issue further:
For more details, see Laptop Battery FAQs.
Hope this helps!