Start a Conversation

Unsolved

This post is more than 5 years old

Closed

R

13 Posts

5278

February 10th, 2018 05:00

Precision M6400 Power issues.

I was given a M6400 and it seems when the power cord is first plugged in the power button LED and both power and battery LED (side LED's) blink blue for a brief second and then nothing. I am unable to power the unit on. The LED on the charging cord is on (blue). 

I wiggle the power cord.. no response.

removed the battery same LED response. replaced Battery with same LED response. 

unplugged and re plugged in power supply. Same response. 

I have had the unit on but unplugged it to move to a different room. 

4 Operator

 • 

11.1K Posts

February 11th, 2018 14:00


@Rhino12667 wrote:

I was given a M6400 and it seems when the power cord is first plugged in the power button LED and both power and battery LED (side LED's) blink blue for a brief second and then nothing. I am unable to power the unit on. The LED on the charging cord is on (blue). 

I wiggle the power cord.. no response.

removed the battery same LED response. replaced Battery with same LED response. 

unplugged and re plugged in power supply. Same response. 

I have had the unit on but unplugged it to move to a different room. 


You'll want to post your question in https://www.dell.com/community/Precision-Mobile-Workstations/bd-p/Precision-Mobile-Workstations

 

Either the DC power jack is bad or the motherboard is bad.

https://www.youtube.com/watch?v=YXCY1g7n-UQ

9 Legend

 • 

47K Posts

March 15th, 2018 11:00

Remove the battery entirely and see if it comes on.

It should work without any battery installed.

If it doesnt there are other issues.

No Events found!

Top