dirkieman
1 Copper

Precision M6800 HDMI

Hi,

I have a Precision M6800 with Intel HD Graphics 4600 and AMD FirePro M6100 FireGL V
I am running Windows 10 Professional x64

I have a problem when I connect a HDMI monitor, the system does not detect it.
I have to shut down the laptop, and then restart with the monitor plugged in to be able to use it.

The monitor works fine anywhere else.

I have updated all the latest drivers and BIOS updates, but the problem persists.

What may be the cause of this?

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1 Reply

RE: Precision M6800 HDMI

Hi dirkieman,

Thank you for writing to Dell Community Forum.

Please update the BIOS, Chipset, Intel and then AMD graphics (in this sequence).

Can you check with the Display Connector as well?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
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