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October 29th, 2008 02:00

Replacement Screen Dell

Ps need to find out  how to get a replacement screen for a Dell  inspiron  1520

screen on laptop   has internal crack on inner screen  how do  I     go about getting it replaced

intel centrino duo system  -Windows vista our who do I SEND IT TO

 

thankyou for your help 

 

26 Posts

October 29th, 2008 04:00

Hello,

You will need to contact Dell Technical Support in your country. Since you don't mention where you are, it's not possible to give you more precise instructions. If you go to your countries local Dell website you should be able to find the correct contact phone numbers for Dell Technical Support there. 

 

How old is the computer? Is it still covered by your warranty? Did you take out accidental damage insurance, the Dell Complete Care Package for your system?  If the answer is yes to both the questions, then you should be able to put in a warranty claim for the replacement. If not then you will have to bare the cost of the replacement. If still under warranty then Dell will do the actual replacement for you.

 

If it's not under warranty then to do the replacement yourself, there are detailed instructions in the form of a Service Manual for your system, on the Dell Technical Support Website, look under the 'Manual's section for this. Otherwise if you don't feel comfortable doing the replacement, you will need to find a computer support service that can do it for you.

 

HTH,

 

Jonathan.

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