Sigmatel C Major Audio; not working properly

Question

When I install the driver for my sound card (Sigmatel 9753) everything seems to get installed except the sigmatel c major audio which shows up with a black exclamation point.  The computer Im using is a latitude d510 bios A03, windows XP version 2002. please Advise.

harold_mathew · Answer

Hi, Uninstall the driver and try to download the driver from the below given URL. http://support.dell.com/support/downloads/devices.aspx?c=us&l=en&s=gen&SystemID=LATITUDE%20D510&os=WW1&osl=EN

gnzgrneyes23 · Answer

this is where  I got it from but it does what I said before. please advise

gnzgrneyes23 · Answer

yes, my friend reinstalled windows xp version 2002 and I had to add drivers for a few devices for him but when I tried adding the sigmatel 9753 driver for bios version a03 everything got installed like audio codecs etc. except the sigmatel c major audio. So he has no audio device installed. please advise.

Jim Coates · Answer

Why are you installing the audio driver? Have you recently reformatted your hard drive? Jim

Jim Coates · Answer

After an OS install the audio driver won't load until the mobile chipset has been installed:

After you have performed an OS reinstallation, you have to install Dell Notebook System Software (find it under System & Configuration Utilities), then Intel Mobile Chipset (find under Chipset), then the audio and other drivers. Find all of these on your downloads page that was linked to by harold_mathew .

Tip from rpilT2005: If still having problems installing the driver, check in the Device Manager for a "PCI Device" with a yellow question mark next to it, under the "System Devices" grouping. Hit 'update driver' on that one, and it should find a driver.

Jim

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Sigmatel C Major Audio; not working properly

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