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October 17th, 2017 21:00

Speakers half working (Precision 7510)

So my speakers cut in and out rather regularly. Tried reinstalling drivers, and different audio qualities and configs. When I test, I usually get some of it at good quality, sometimes I get nothing and a little static. 

With headphones it works fine. 

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13.6K Posts

October 18th, 2017 05:00

When I test,

Do you test with the ePSA diagnostic Quick Audio Check?

sometimes I get nothing

If you ever fail to hear the test tones in the Perform Quick Audio Check (see picture) then there is a hardware failure with the speakers. Because the failure is intermittent, the cause could be a loose connection. You could try re-seating the connector and see if doing that fixes it. Or contact tech support for a repair if still under warranty.

With headphones it works fine. 

Even if you used some other test than the ePSA, the issue is probably with the speakers simply because the headphone signal continues uninterrupted.

2 Posts

October 18th, 2017 19:00

Thanks man, I ran the diagnostic, didn't work. I will try the speaker connector when I am back from my business trip.

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