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August 31st, 2016 22:00

Touchpad Unexpectedly Turning On

Hi, I have a Dell Inspiron 7353 laptop.  I have set the touchpad to "off" through the Settings screen.  After use of various applications, the touchpad turns back on even though "off" is still set within Settings.  I can only turn off touchpad functionality again by restarting the computer.

Any suggestions to fix this problem?  Thanks. 

September 1st, 2016 16:00

Hi OAKWINDS 

Thanks for writing to us. 

When did the issue start? Is it the first time you tried to turn off the touchpad? 

Please update the touchpad drivers from support.euro.dell.com--enter tag #--submit--drivers and downloads--choose operating system--install as suggested.

Let us know how it goes.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

September 3rd, 2016 00:00

Hi we are awaiting your response.

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