DianneM
1 Copper

Touchscreen on Inspiron 13 700 Series

My touchscreen had to be disabled by a computer pro for $60.00 because of the phantom ghost glitch...Dell, can you please put an update or a fix for this glitch?  I bought this computer for the touchscreen and cannot use it..  Also, how do I get a numeric keypad to come onscreen and not use the touchscreen?

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3 Replies
Community Manager
Community Manager

RE: Touchscreen on Inspiron 13 700 Series

Hi DianneM,

Thanks for posting.

Which Operating System are you using? and which BIOS version do you have?

Thanks.


Dell-Robert P
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DianneM
1 Copper

RE: Touchscreen on Inspiron 13 700 Series

Microsoft Windows Version 10.0.14393

Dell, Inc. A00

SM Bios version 2.8

Embedded Controller Version 2.01

BIOS Mode UEFI

64 Operating System

Thank you!

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DianneM
1 Copper

RE: Touchscreen on Inspiron 13 700 Series

Microsoft Windows Version 10.0.14393

Dell, Inc. A00

SM Bios version 2.8

Embedded Controller Version 2.01

BIOS Mode UEFI

64 Operating System

Thank you!

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