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October 23rd, 2015 08:00
True Colour Error on start up with Windows 10 (or in my case help the aged!)
I have purchased a Dell Inspiron 17 5000 series and since upgrading the Windows 10 OS, on start up I continually receive the message "True Colour has failed to apply the requested settings, please reinstall", yet when I open this software it indicates that True Colour is running. Je suis tres confused.
I have spent a number of weeks running through the comments on the dell forums and applying the various software upgrades but to no avail. I have reinstalled the software twice and this hasn't helped either. Is there anyone out their who can help me. At the present rate I'm likely to stop running before I ever get True Colour to work properly. Or perhaps, it is and the error message is itself an error (how ironic would that be?). If the latter is the case how would I know
As I spiral into a vortex of despond with True Colour peering on and laughing (in a slightly sinister way) can anybody throw me a rubber ring so I have some chance of resurfacing amongst the waves of technology.
Many thanks in anticipation of your help. Save me from this nightmare..... (okay perhaps a little exaggeration).
DELL-Terry B
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October 23rd, 2015 15:00
NOT SO TECHNICAL ELF,
I really like the name. So no need to spiral into a vortex of despondency, True Color will give errors like this. A new version of the utility is expected in the next few months, with I assume support for Windows 10. If you are up for troubleshooting, try the display with True Color running and with it uninstalled. If the display looks better with True Color installed leave it on and ignore the message, otherwise if you can't tell the difference uninstall the program and look for the update.
TB
It is unlikely that the new update will be available until December or later.
Not so Technica
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October 24th, 2015 12:00
Thanks Terry B I shall continue to cling to the wreckage and give it a try and look forward to the next update (a fine Christmas present).