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82339
December 2nd, 2012 21:00
USB powershare port not working XPS 14 Ultrabook
I have an XPS 14 Ultrabook. I did a clean install of Win 7 Pro (from windows 8). The USB port (one with powershare) closest to front of keyboard is not working, the other USB port is working.
Did I miss a driver? If so, which one. Unfortunately, I was working on the driver install at 3am and didnt take as good of notes as would have desired. I dont see any problems when i open device manager????
Thanks
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DELL-Kiran K
6 Operator
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2K Posts
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December 3rd, 2012 09:00
Hi superduty1,
I will be glad to help you, Request you to tell me how you installed Windows 7 Operating system? Did you make any changes while installing in BIOS?
I request you to use the below links, update BIOS, chipset and USB drivers.
http://dell.to/SxZ2GL BIOS
http://dell.to/XiDd2Y Chipset
http://dell.to/YHQHFX USB
If you have any further questions please reply to the same post.
superduty1
5 Posts
0
December 4th, 2012 21:00
Well, some good news. After a restart or two, the USB port appears to be working fine. I have tested it a few times with restarts and a few different usb drives. Not sure what the problem was.
DELL-Kiran K
6 Operator
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2K Posts
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December 17th, 2012 09:00
Hi superduty1,
It is good that the issue is fixed. I hope you have used the links provided by me in the above post to update drivers which can be helpful.
If you have any further questions please reply to the same post.
bratted53
2 Posts
1
February 1st, 2013 23:00
SB PowerShare — The USB PowerShare feature allows you to charge USB devices when the computer is powered off or is in sleep state. icon indicates that the USB connector supports PowerShare feature.
NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device.
NOTE: If you turn off your computer while charging a USB device, the device stops charging. To continue charging, disconnect the USB device and connect it again.
NOTE: Charging through the USB PowerShare feature is automatically disabled when the battery charge reaches 10 %. You can configure this limit using the system setup.
bratted53
2 Posts
0
February 1st, 2013 23:00
SB PowerShare — The USB PowerShare feature allows you to charge USB devices when the computer is powered off or is in sleep state. icon indicates that the USB connector supports PowerShare feature.
NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device.
NOTE: If you turn off your computer while charging a USB device, the device stops charging. To continue charging, disconnect the USB device and connect it again.
NOTE: Charging through the USB PowerShare feature is automatically disabled when the battery charge reaches 10 %. You can configure this limit using the system setup.
mshooman
1 Message
1
May 13th, 2015 07:00
Dear Kiran
I need your expertise in the same problem with my dell Latitude E 6330.
I have enabled bios USB charge, and tried almost everything. but no chance.
can you please help me
regards