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19 Posts

172630

August 27th, 2013 07:00

Unable to change the startup type on Windows Installer

Hello,

I am using Inspiron14z 5423 with Windows 8 .I am unable to change the startup type in Windows Installer from Manual to Automatic.I want to change it because when I troubleshoot Hardware and Device its shows 'Hardware changes might not have been detected'.And I am also having problem with pairing to bluetooth device. 

4 Apprentice

 • 

1.3K Posts

August 27th, 2013 08:00

Hi Sibin,

Let us know what hardware device you are troubleshooting. Which bluetooth device are you trying to pair?

In the meanwhile, please click on the link below for useful information on Services in Windows 8.

http://dell.to/12HGD0W

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

 

19 Posts

August 27th, 2013 09:00

Just troubleshooting from Control Panel not a specified Hardware.My Bluetooth Headset. And I am unable to change the startup type in Windows Installer from Manual to Automatic.

4 Apprentice

 • 

1.3K Posts

August 28th, 2013 05:00

Hi Sibin,

Thank you for your reply.

Please click on the links below to troubleshoot the issue you are facing. The Microsoft Links are for automatically diagnosing and repairing common software problems in Windows, Internet Explorer or other Microsoft products with Microsoft Fix it solutions.

Hardware devices are not working or are not detected in Windows: http://dell.to/17je9w2

 Microsoft Fix It:  http://dell.to/183R9zm

 Connect to a Bluetooth Device From Your Dell Computer in Windows 8: http://dell.to/17jfCTd

 Product Support for Inspiron 14Z 5423: http://dell.to/19YEJP0

In case required, the fourth link "Product Support for the Inspiron 14z" is for downloading and installing bluetooth drivers. The bluetooth drivers are located under the Network sub-link.

Let us know if further help is needed. We would be happy to help.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

19 Posts

August 28th, 2013 12:00

Thank you for your reply.

Sorry to say this nothing helped me.When I run Microsoft Fix It for automatically diagnosing and repairing common software problems in Windows.The problem in Hardware and Devices are detected and fixed but again when I run troubleshooting from Control Panel the problem is detected and its showing not fixed.And I think I have some problem with Network Adapters.And also I am unable to change the Windows Installer startup type from Manual to Automatic.The option is greyed out.And I am having a problem with Bluetooth pairing.

4 Apprentice

 • 

1.3K Posts

September 3rd, 2013 10:00


Hi Sibin,

Thank you for your reply.

Windows Installer manages how other programs are installed and uninstalled on your computer, hence if it is set to manual, it would not install any programs automatically and would need your confirmation prior to being installed.

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows:

  •    Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
  •    Click Continue or supply Administrator credentials if prompted.
  •    In the Command Prompt window type the following, and press Enter: sfc /scannow
  •    You should see the following on-screen messages:

                  Beginning the system scan. This process will take some time.
                  Beginning verification phase of system scan
                  Verification % complete.

  •     Once the scan has completed you will receive an onscreen message which would be like one of the following:

                 …found no integrity violations
                 …found corruption but repaired it
                 …found corruption that it could not repair

  •      Please reply with the completion message that you receive.
  •      If SFC could not fix something, then run the command again to see if it may be able to do so the next time. Sometimes it may take running the sfc /scannow command upto 3 times (restarting the PC after each time) to completely fix everything that it's able to.

Click on this link  for steps to run the SFC /SCANNOW Command in Windows 8: http://bit.ly/XryVCb

Please keep us posted on the results. Also, let us know the error message, if any, when you pair the bluetooth headset.

Thanks and regards,

Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads,
Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.

 

 

19 Posts

September 7th, 2013 02:00

Thank you for your reply.

This is the result I got.

No Events found!

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