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7724
March 24th, 2010 11:00
Wrong amount of memory listed
I am working on a Dell Inspiron 1501 laptop for a friend. He is complaining that his laptop is slow. I thought that I just had to delete the temp folder, clean it up, check for spyware and mulware and add some memory to it,so to speed it up. After looking at it, I found out that the laptop is reporting the wrong memory size. He has two 512 KB sticks. The BIOS is reporting System Memory of 633 KB and Extended Memory of 915456 KB. Window XP is reporting 1.79 GHZ 896 MB of Ram. I think that it is missing 128 KB of memory from being reported. I think that there is one bit stuck on the memory bus. I have replaced the memories and I have pulled the internal battery and reset the BIOS with no luck. What ease should I do to try to fix it?
Mary G
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20.1K Posts
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March 24th, 2010 12:00
Laptops share memory with the video, so the amount shown will always be somewhat less than what's installed. I don't understand the readings you posted, but if you are missing just 128mb that would be OK.
BigJohn2
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March 24th, 2010 13:00
Ever when the memory is shared with the video, Windows should report the the total amount of memory in the system. Can you check that for me. Go to start, the control panel, click on the system icon and see what it is reporting. My system should be 1. GB of ram and not 896 MB of ram