I just noticed there is a stuck pixel on my XPS 15 , can somebody help me to fix it? My laptop has still warranty aviable, i bought it in UK on Febraury 2nd 2017, now i moved to Italy, will it be a problem if i contact Dell Italy customer service?
Stuck pixel photo:
The screen will need to be replaced. Dell has various requirements for screen replacement due to defective pixels -- see
You'll also need to transfer the warranty (which may require the purchase of a warranty upgrade, since the basic 12 month depot repair warranty isn't transferrable internationally).
Thanks for the fast reply. I've already seen dell display pixel policy and my laptop should be covered by warranty since it says 1 bright pixel for XPS lines... Anyway if i send it to Dell UK customer service , will i have to pay any extra money to repair my laptop?