Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

294526

January 14th, 2012 03:00

XPS 15z does not hibernate

My system is an XPS 15z with 256 SSD, Windows 7 Home Premium, German.

Startup after hibernation comes with the following error (translated)

Your computer can't come out of hibernation
Status: 0xc0000411
Info: A fatal error occured processing the restoration data
File: \hiberfil.sys

I installed all the latest drivers and updates, but still no change.

I tried also to disable and enable hiibernate via powercfg, but no change.

This error seems to be a general problem of the xps 15z with ssd harddisk. I found a lot of reports with this problem, but no solution.

5 Practitioner

 • 

274.2K Posts

August 24th, 2014 05:00

What solved this problem for me was terminating SYSTEM process called "nvvsvc.exe".

There were two processes with this name in task manager, both named nwsvc.exe with the same path (pretty werid for me) and terminating them both solved my problem.

Windows 7x64 HP SSD + HDD in caddy, GeForce GT 525M driver  340.52

Hope it might help someone

February 1st, 2012 03:00

Hello,

i have the same problem with the same notebook.

Dell support, please give an answer how to fix the problem.

Yours sincerely.

20 Posts

February 2nd, 2012 07:00

Same problem here.

February 8th, 2012 12:00

I experience this problem as well.

February 11th, 2012 00:00

EXACT the same problem. It NEVER works. (XPS 15z).

This is a  annoying problem (i dont want to shutdown and wait 1 min to boot) when i start my laptop in public.

1 Message

February 23rd, 2012 05:00

I have the exact same problem with my new 15z.

Anyone have an update here?  Dell support?

bq

10 Posts

February 23rd, 2012 06:00

Same problem, Dell engineer spent two hours trying to fix it, but it is still failing. 

2 Posts

February 24th, 2012 04:00

exact same problem here, seems like if we all have this problem it seems to me that dell should do something about it.

37 Posts

February 29th, 2012 01:00

Same problem.... arg

10 Posts

February 29th, 2012 01:00

Dell came out and replaced the Samsung SSD hard disk, I have had one failure since then but I will report back in a few days to see if has gotten better.

6 Posts

March 2nd, 2012 16:00

The solution is:

Prevent your Network Card to wake your Windows Vista/7 up from its sleep

Check your network card properties through the device manager and disable the “Allow this devide to wake the computer” feature.

  1. Right click on your “My Computer” then select Properties.
  2. Click Device Manager on the left side of the Properties window.
  3. Check your Network card on the Network Adapters (Click on the + sign to expand).
  4. Right click on your network card and select properties.
  5. Go to the Power Management tab and untick the option there to prevent your network card from ever waking up your Windows.

 

 

network wake up vista automatically

March 2nd, 2012 17:00

Hello,

i do not have a "Marvell Yukon" network adapter in the notebook. for me it is an "atheros AR8151 pci-e gigabit ethernet controller." This function is disabled. To deactivate this function does not bring improvement. the error is still there!

6 Posts

March 2nd, 2012 17:00

Hallo, On my laptop is resolved. my network card is atheros ar8151. Try the same but with the wireless card

March 2nd, 2012 18:00

Ok,

now i have unchecked this option on all network cards. but it is no improvement occured. It's still the same problem exists.

37 Posts

March 3rd, 2012 00:00

I have updated all drivers and disable the intel turbo bost on Bios. Now It Works fine but only with turbo bost disabled.

No Events found!

Top