Unsolved
This post is more than 5 years old
6 Posts
0
759
XPS 9360 Cursor snap back when moved a small distance on trackpad
Im facing an issue that:
When I use my trackpad and move the cursor a bit (maybe a few mm) to point to something "quickly", and leave my finger.. the cursor will jump back to original place and recognize my move as a click instead.
On the other hand, if I move a bit but keep touching the trackpak, its fine...
I have try modifying the setting in the control panel but it didn't work.
Is this some sort of implicit setting that can be changed somewhere?
DELL-Akshatha M
1.2K Posts
0
April 17th, 2017 09:00
Hi Max Law,
Thank you for writing to Dell Community Forum.
Please update the Chipset and touchpad drivers to the latest drivers from our Dell support site.
Does this happen when you are using an external mouse? Can you run the on-board diagnostics and capture any error codes or message you receive.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information