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April 23rd, 2008 07:00

XPS m1330 Delivery times

Just ordered an XPS m1330 with upgrade to LED backlit display, 4 Gb Ram, on UK site. I was surprised at the estimated delivery times:

 

Order Date:17/04/2008

Estimated Delivery Date (on or before this date): 15/05/2008

 

Is this normal? I did read about the Battery Shortage due to South Korea's LG Chem - will this effect my order? 

April 23rd, 2008 08:00

Hi foxyrider,

I haven't read of a battery shortage affecting Dell. When I ordered my XPS M1330 recently Dell made a point of highlighting a likely 4 week delay owing to my choice of a WLED screen (this warning has since been removed).

I ordered mine on 17/03 and had an estimated delivery of 08/04 (not including the 4 week delay), it arrived with me on 26/03 - and these dates included the Fri/Mon Bank Holiday.

Not sure if this helps as delivery times will obviously vary accoring to workload and the availablity of parts, but I think their initial estimate is only a guide.

4 Apprentice

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4.6K Posts

April 23rd, 2008 08:00

The late delivery date is simply what I call their 'umbrella' date.

That is to say... it offers them leeway on delivery time.

 

As an example, I ordered a XPS 1730 on Firday 18th April, and the delivery date I was given suggested it could be "25th May" before it was delivered :smileysurprised:

However, it was delivered early the following week - on Tusday 22nd April :smileyhappy:

 

So it could be as late as the date suggested, but... unless there's a major shortage of one or other of the components... you're more likely to receive it a lot sooner than that :smileywink:

5 Posts

April 23rd, 2008 09:00

Thanks Guys. That was what I thought as I have ordered other Dell PC's in the past with the same result. I did however get this generic e-mail from Dell today:

 

Dear *

 

Thank you for contacting Dell Online Customer Services.
Firstly I would like to apologise for the delay you have faced with your order.

The product you ordered has proven to be extremely popular and our demand has exceeded supply. Dell are working with the Suppliers daily on this.

Just to advise you, the delivery date of: 15/05/'08 is an estimated delivery date and the order could be delivered on or before that date. If you have any further queries please do not hesitate to contact me directly on this e-mail.

 

I wait with anticipation. :smileysurprised: 

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