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August 5th, 2017 12:00

Xps l502 525m graphics

Hi

Today my laptop won't stay on.when i power it on my keyboard and power button.

Lights up for like 4 second then goes off..when I remove my ram and power on my lapeople is stays on with fan on high speed.until I power down but if I put my ram back in it won't stay on to give display..please help..

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87.5K Posts

August 5th, 2017 17:00

Try one memory module at a time -- you may have a bad module or a bad socket.  If one module fails in both sockets, replace it -- if both modules fail to work in one socket -- or both modules fail in either socket - the mainboard is bad.

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87.5K Posts

August 5th, 2017 13:00

Disconnect everything external (USB).  Unplug the system and remove the battery.

Hold the power button for 30 sec.

Remove and reinstall the memory modules.

Try powering up on AC only - if it will, but won't with the battery installed, the battery is bad.

If it still won't power up, the mainboard is bad.

3 Posts

August 5th, 2017 13:00

Thanks for replying ejn63

Ived tried what u told me but nothing still the same when my ram is not inserted it stay wake with beeping sound and fan high speed until I press power button to off laptop.what do u suggest..

3 Posts

August 5th, 2017 23:00

Thanks you so much ejn63 one socket is bad.thumbs up for you.

Thanks dell community.

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