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October 30th, 2013 10:00

dell inspiron 15 3521 video driver problem

I have dell inspiron 15 3521 laptop running win 7 , I tried several times to install 

Intel HD Graphics 4000 Driver ,  but every time it fails with a message 

your computer doesn't have the minimum requirements for that driver.

how can i solve this?

7 Technologist

 • 

7.1K Posts

October 30th, 2013 11:00

Hi Ahmed Abdelsalam,

It looks like your system is configured with a discrete video card. The onboard Intel HD graphics 4000 video card gets disabled if the system is configured with a discrete card.

October 30th, 2013 12:00

Dear Ravi,

I bought this laptop one month ago and i made no modification to it

please help me to solve it.

what shall i do?

7 Technologist

 • 

7.1K Posts

November 1st, 2013 05:00

Hi Ahmed Abdelsalam,

Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check the system configuration and assist you further. To send a private message, click on my name and select ‘Send private message’.

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