Unsolved
This post is more than 5 years old
1 Rookie
•
2 Posts
0
38583
February 6th, 2013 08:00
green vertical stripes on the screen
The operating system is loaded, and the computer (XPS M1330, Service Tag 7GQ814J) monitor glows white. Then appear on the screen gray vertical stripes. Until this fault computer worked with green vertical stripes on the screen.
What is the cause of the problem and what addresses in Ukraine can resolve this problem?
No Events found!


DELL-Appu S
6 Operator
•
3.1K Posts
0
February 6th, 2013 08:00
Hi Nikolaj Gladchenko,
Please do not share the Service Tag on the public forum as it is considered as personal information and will be removed as per Terms of Usage.
I would suggest you to connect an external monitor and check if you face the same issue. You may try the following steps.
Check in BIOS:
Alternately, run the LCD BIST. To run the LCD BIST (Built in Self-test):
Please reply if you have any questions.
Nikolaj Gladche
1 Rookie
•
2 Posts
0
February 7th, 2013 13:00
Thank you. I get it. But the topic has not remove ... I check and write the result. ... and then be able to remove topic.
DELL-Appu S
6 Operator
•
3.1K Posts
0
February 8th, 2013 11:00
Hi Nikolaj Gladchenko,
Thank you for the response. Please try the steps mentioned in my previous post and keep me posted on the status. Let me know in case you need any further assistance.