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16519
September 26th, 2004 19:00
hyper threading doesnt work
i have a 4 month old 5150, and it doesnt run very fast, in my opinion and doesnt multi task appropriately and i could be totally spoiled or wrong but i just feel like its much more sluggish than my 18 month old 5100 which runs flawlessly.
i suspected that hte hyper threading was not working so i downloaded a utility to check i t-- sure enough, the utility has failed everytime -- something about th e BIOS -- so i updated to the newest BIOS A36 and its still failing due to the bios --- also according to my system properties im running a P4 2.8 and 2.79 -- only the second number OCCASIOANLY drops down to 1.59 which should be normal under hyerthreading, yes? but its very rare that it reads this way, and i do nothin to change that, just randomly, during the same session, im check back often and sometimes its 2.79, sometimes its 1.59 --- hbowever my cpu ALWYS clocks between 2780mhx and 2798 mhz, its never ONCE been down lower than that (when ive been monitoring)
so whats the deal here? anyone know? i downloaded some DELL updates for my mobile P4, the newest ones but it doesnt seem to make any difference.
computer is still sluggish and running at one speed and constantly with 100% load?



ejn63
9 Legend
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87.5K Posts
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September 26th, 2004 19:00
Windows updated with all critical patches? Antivirus and firewall software up to date and running at all times? Have you run antispyware software?
SEALs1230
24 Posts
0
September 27th, 2004 00:00
studlystuf
7 Posts
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September 27th, 2004 07:00
I have several other posts about the problems with my 5150 -- please check them out and help if you can
i spent LITERALY 3 hours today online chatting with dell techie support -- and they're all so clueless. everything (stupid) thing they suggested to fix my problems, they said they were "confident this will resolve it" but i had either tried it all before, or it was so insane -- but i did everything they asked and NOTHING was fixed. we went through TONS of their "steps" and they had NO IDEA what the actual problem was, nor the solution. finally, they told me, after 3 hours, i just needed to format the HD and re-install the OS
dandy -- -that's what i wanna do. that's a "cure-all" when techies dont have an answer. re-format, that solves everything. but sometimes it DOESNT solve everything. if i reformat and LOSE everything i've done in the last 3 months, and it doesnt fix the problem, im going to FLY OFF THE HANDLE ---
they coudlnt convince me that they had ANY IDEA whatsoever what the problem was -- nor that formatting would fix, so i didnt -- its a last resort. i have done way too much to my system in 3 months --- its just so awful to format because your entire systm goes back t o square one. and i would do it if i KNEW it would work -- but the techies told me i must be the ONLY person with a 5150 who has had t his problem (which i doubt, im sure its been reported numerous times.. all computer problems are) and they had no idea if its ever been reported or if it was ever fixed.
its so frustrating --- every techie is taught "the consumer messed their own machine up, fix their idiocy" and every techie i talked to kept repeating that mantra "what have you installed recently -- do you have spyware -- do you have adware --- what did you install - - what have you done?" and all i kept saying is "do you ship with spyware? do you ship systems with adware? do you ship systems with virus?" of course they said no -- then bugger off!!!!! i told them OVER AND OVER that the first time i booted up the system, OUT OF THE BOX, it was JUST like th is --- so unless dell ships sytems with adware/spyware/viruses/conflicts/damaged hardware/faulty software then that's NOT the problem --- even if i was up to my eyeballs in that junk (which im not, cos i'm not some little 15 year old girl, and i have tons of protection) it wouldnt matter, because it came out of the box with these issues---
i just need help -- and from reading the forums -- the posters know more about these systems (and solutions to problems) than the great "dell support" techies
spiked_martini
948 Posts
0
September 27th, 2004 14:00
Kenneth, this is information from the current 5160's configuration details:
"Mobile Pentium® 4 Processor 518 w/HT Technology (2.80GHz, 533MHz FSB)" - I assume that HT means hyperthreading.
Also, system properties isn't a good place to check clock speed - it's notoriously inaccurate. And I thought that speedstep was only available on processors in mobile computers? I don't really understand your comment about desktop systems.
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1034970&c=ca&l=en&s=dhs&cs=CADHS1
Kenneth_HG
209 Posts
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September 27th, 2004 14:00
Kenneth_HG
209 Posts
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September 27th, 2004 14:00
spiked_martini
948 Posts
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September 27th, 2004 14:00
spiked_martini
948 Posts
0
September 27th, 2004 14:00
First, you should keep all of your information in one post... it's much harder to help you if you're posting the same thing multiple times, because the discussion gets fragmented.
Secondly, I think you're having a termination problem. Hyperthreading is something that your CPU does only in applications that have been optimized for hyperthreading, to optimize your CPU power. It has nothing to do with clock speeds.
Speedstep is the Intel name for your processor stepping down its speed when the power isn't needed - what you've been calling hyperthreading. It can be affected by options in the BIOS, and by your Power Options. Do a forum search for more information - there is more info on speedstep in these forums than you'll ever need.
There haven't been issues with 5150 users having consistent issues with either hyperthreading or speedstep, so as unpalatable as it seems, a reinstall is probably the best way of seeing whether the issue presents on a clean install. You say that the issue was there from the moment you got your computer, but unless that's when you called them, tech support needs to go through all of their steps to be sure they're dealing with the problem appropriately.
I still don't understand your fear of losing 3 months of work... there isn't anything on your computer that you can't back up. Try using the files and settings transfer wizard to save things like your folder settings. The only things you could lose would be if you downloaded programs, installed them, and then deleted the insall .zip or .exe (which isn't a very smart thing to do). I keep an "install" folder in My Documents, where I put all of these .exe files, and it's included in the backup to external drive that I do at least monthly, so that if I have to reinstall, or if my hard drive suddenly goes bad and has to be replaced, I have everything I need to get my system back quickly.
SEALs1230
24 Posts
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September 27th, 2004 14:00
SEALs1230
24 Posts
0
September 27th, 2004 14:00
studlystuf
7 Posts
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September 27th, 2004 17:00
if its a 3.2Ghz then im sure its running @ 3.2 Ghz --- they normally dont "lie" to you about the processor they put on your board-- haha. spiked is right, though, you can just run fanGUI and it will monitor your processor - temperatures too, if you care.
as far as everyone else's responses--- Hyper threading IS available on the P4 2.8 -- at least, they're putting "intel inside, pentium 4 HT" stickers on all these systems - so i ASSUME it has HT capabilities. as far as speed stepping -- i dont have any sort of software utilities for that -- and apparently (from info ive read) speed stepping isnt even available on the 5150 -- so i dont know what that's all about? i thought HT was just the ability to split and run separate calculations side by side (parallel) simultaneously --- i didn't know about this whole speed stepping thing - and seeing as i have no software utilities for it (and i read its not available on 5150's) im assuming i dont have speed stepping?
i wouldnt have the first clue about how to back up everything i wanted (or how many frikkin CD's im gonna need -- i have an EXtrnal HD, but it only has about 8 GB left open, and im much more worried about IT corrupting than my system) or how to re-format. i've never done this sort of thing --- it just seems very unpleasant and time consuming
but perhaps i'll have to --- i feel as though the problem is getting WORSE --- everytime i open a new IE window, now (from a link in a previous window) it takes a good 10 seconds of "freezing" before i can switch windows or anything ---
Kenneth_HG
209 Posts
0
September 27th, 2004 18:00
spiked_martini,
sorry to confuse you, what i meant was i don't think 5150 is offered with a 2.8HT proc.. and about the system properties, thats what STUDLYSTUF told.. personally, i don't think any proc is both equipped with HT and SpeedStep yet..
rick james
1 Message
0
September 28th, 2004 12:00
studlystuf
7 Posts
0
September 29th, 2004 08:00
in response to kenneth
i tried to clear this up with my previous post -- they DID offer the 5150 with 2.8HT (until they stopped offering the 5150 alltogether) my system IS a 5150 with a 2.8HT ive already said this
that is all
btw -- i fixed my problem --- im not sure what caused it, but i changed some options in the msconfig startup and disabled one program that was eating up my entire cpu load -- i had no idle process, and this one application was taking up everything i wasn't using -- normally around 93-99 percent of my usage --- so i disabled it from starting up, and the problem is fine. my roomate also has a 5150 that he just got, and we compared our startups and processes and he has this application in his start up and its always running in the processes, but his only pulls 0% of the CPU, and mine was taking everything -- so it must have been some sort of conflict? i dont know ---now im idling at 2% or less and the max usage i have monitored is 32%