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September 20th, 2015 07:00

inspiron 3542 battery issue

For past 2 days facing the battery drain issue. Charged fully upto 100% at night and when i powered on  in the next morning it displayed critical battery, connect to the charger..  I think battery calibration would work but can anyone help how to do it?? 

Running on W10 OS. Haven't had issue on W8/8.1.

7 Technologist

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7.1K Posts

September 20th, 2015 22:00

Hi DB_PC,

I would suggest you to try flashing the BIOS on the system. Please enter your service tag # on the link below, select the operating system, and then download the BIOS from the BIOS section onto the system and install it.

http://dell.to/18r60nI

Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues

http://dell.to/1hAPOXr

Please let me know the findings.

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