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167669

January 31st, 2016 13:00

inspiron 3542 does have usb 3.0 support?

I think all dell inspiron 3000 series provide the USB 3.0 support, I dont know if my 3542 have this usb 3.0 port, there have no blue usb ports, and I cannot see any xHCI info on system properties, I can see only eHCI properties on usb port properties and I cannot see any drivers for dell downloadcenter for usb 3.0, what is the truth?

4 Operator

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6.5K Posts

February 1st, 2016 06:00

:emotion-2:

Yes, Dell doesn't list any usb 3.0 driver for windows 10 yet - Inspiron 3542 or Inspiron 3543). You can type msinfo32 into the Cortana bar and then click enter. You should see the System Information page. Please click components and then stroll down to usb.

Here's a picture of my system information - Inspiron 3543):

4 Operator

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11.1K Posts

January 31st, 2016 13:00

download the owner's manual

16 Posts

January 31st, 2016 15:00

manual says there have an usb 3.0 port also, but as I said before, I cannot see any usb 3.0 info on any system properties that I ve tested many different system info programs (aida64 etc...) on any device manager usb properties etc... also I ve just measure speeds of all usb ports and I see all ports works with USB 2.0 speed... I wonder if this is a problem with windows 10?

16 Posts

January 31st, 2016 16:00

I ve searching for a long time and I ve found some info... the problem is, there have no drivers yet  for windows 10 at dell download center and intel download center also, thats so strange problem, really strange... I see there have only windows 7 drivers on both dell download center and intel download center for "Intel(R) USB 3.0 eXtensible Host Controller" any info for this dirvers?

4 Operator

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6.5K Posts

January 31st, 2016 16:00

There isn't a new update. The "Intel(R) USB 3.0 eXtensible Host Controller" is the latest driver for windows 10.

16 Posts

February 1st, 2016 01:00

I cannot see any "Intel(R) USB 3.0 eXtensible Host Controller" latest driver for windows 10 section, there have an old driver only windows7 section which doesnt work with win 10 and it gives system incompatibility message during setup.

16 Posts

February 1st, 2016 08:00

I am so sad to hear that, I hope they provide a windows 10 compatible driver for that sooner...What's the point of having a laptop with usb 3.0 support if we can't use USB 3.0 under the latest OS?

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