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19887
September 21st, 2013 14:00
inspiron N5010 Battery problem-not charging
Dear all,
I had INSPIRON N 5010.
I purchased this on September 2010.
Till now it is giving at least 30 min back up
from today on wards i do not know what happened battery not working.
It is running on the AC power only.(when i un plugged AC power RED led INDIACATOR is showing AND IT IS SHUTTING DOWN)
pfa screenshot of charging status
battery is not charging Even though i am working on laptop using AC power for so many hours
I am not able to update bios also because less than 10% battery.
So please guide me how to resolve this issue
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zwer4e
22 Posts
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September 21st, 2013 17:00
if it says it is charging the battery but the battery % does not go up then most probably you have a dead battery. Go to BIOS (F2 at Dell logo) and on the main page scroll down if needed where is says AC adapter - if it says unknown it is a bad charger, if it says correct wattage (65, 90W) then it is a dead battery. Small % of cases motherboard could be faulty but considering the cost try with another battery first.