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February 1st, 2013 11:00
replacing my laptop keyboard!
hello everyone,
i am new to the community though i am using my dell laptop for 4years now, i just want to ask for the possibility of replacing some of the keyboard letters. I cleaned it with a brush and a little bit of water, so i think its not working as normal because its a bit wet. so as stupid as i am, i used blower to dry it and it made some of my keyboard letter deformed a little. so i am thinking for replacing it. is that possible?
does anybody knows where can i get those or the direct line from here in brussels to the dell company? I am just afraid to bring it in the computer store, afraid to makes it worst.
i hope i can get any help in here.
Thanks everyone!
regards,
weisz



DELL-Manshu S
4 Operator
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2.2K Posts
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February 1st, 2013 11:00
Hi Weisz,
Thank you for the reply.
Please click the link mentioned below to download the service manual for your laptop.
http://bit.ly/12SAm0s
Hope it helps.
Thanks & Regards
Manshu S
#iworkfordell
weisz26
6 Posts
0
February 1st, 2013 11:00
Hi Manshu,
Thanks for the reply!
My laptop model is XPS M1530.
Thanks again! :)
regards,
weisz
DELL-Manshu S
4 Operator
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2.2K Posts
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February 1st, 2013 11:00
Hi Weisz,
Welcome to the Community.
Please provide me the system model so that I can provide you the service manual which will help you with the keyboard replacement.
Thanks & Regards
Manshu S
#iworkfordell
weisz26
6 Posts
0
February 1st, 2013 12:00
hello Manshu,
Thanks for the link. i checked it already but i prefer to ask help from a professional. i am not really good with it and i am afraid to screwed up more.
could you suggests some link directly to the dell support? thanks a lot! :)
regards,
weisz
DELL-Manshu S
4 Operator
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2.2K Posts
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February 1st, 2013 15:00
Hi Weisz,
Thank you for the reply.
If you feel uncomfortable replacing the keypad and your computer is not under warranty, I would suggest you to get it done by a local technician. If the system is under warranty, please send me the service tag and name listed on the account in a private message.
Thanks & Regards
Manshu S
#iworkfordell
weisz26
6 Posts
0
February 3rd, 2013 08:00
Hi Manshi,
Thanks for te reply. My warranty just finished last year. I think i'll just bring it in the local technician. Can u recommend any in Brussels? Also, do i have to get the keyboard myself online with the Dell?
Thanks a lot.
Best regards,
Edelweiss
DELL-Manshu S
4 Operator
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2.2K Posts
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February 4th, 2013 00:00
Hi Weisz,
If the system is not under warranty, I would suggest you to click the link mentioned below to contact our out of warranty repair department:
http://dell.to/10WNncl
NOTE: Link mentioned above is for US only.
Thanks & Regards
Manshu S
#iworkfordell
weisz26
6 Posts
0
February 4th, 2013 11:00
Hi Manshu,
Thanks for the link but i am not living in US. ahmm.. any suggestions?
Thanks a lot.
Regards,
edelweiss
DELL-Manshu S
4 Operator
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2.2K Posts
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February 4th, 2013 23:00
Hi Edelweiss,
Thank you for the reply.
Let me know the country you are in so that I can help you accordingly.
Thanks & Regards
Manshu S
#iworkfordell
weisz26
6 Posts
0
February 12th, 2013 11:00
Hi Manshu<
Sorry for late reply, i was busy these days. I am living now in Brussels, Belgium. I hope you can help me with this.
Thanks a lot.
Regards
edelweiss
DELL-Manshu S
4 Operator
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2.2K Posts
0
February 14th, 2013 02:00
Hi Edelweiss,
Thank you for the reply.
Please click the link mentioned below for contact details of technical support for your country:
http://dell.to/Xaifim
Thanks & Regards
Manshu S
#iworkfordell