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November 16th, 2011 11:00

start up problems

when i turn my inspiron laptop on i get the followingwindow error recovery

 

it then wants me to choose                         regular start up     or launch start up repair

neither works

   

3.8K Posts

November 17th, 2011 04:00

Hi,

Welcome to the Community. I suggest you first run a diagnostic on your hard drive. Press the F12 key at the Dell Logo on startup, select diagnostics and run an extended diagnostics on your hard drive. Post back with any error codes.

If the hard drive test pass. Then I suggest you do a PC restore ( Note: All data will be lost ) use the below link for help.

support.dell.com/.../document

Hope this helps.

Thank you

Royan

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