Hi im using a 15r 8 months. In last month usb suddely stops sometimes and when i restart system its just stood on shutting down window forever. so i had to forced to shut down ... im using a usb external sound card ( RME Babyface ) so i afraid about the device also...
i7 2630 QM
6 gb ram
Welcome to the community
What is your operating system? Will it still boot to windows? Lets run diagnostic test on this computer. Power on the computer, on Dell logo, keep tapping F12. Choose diagnostics, run system test. Post back for any error codes.
Glad to help
Thanks, i did the test but there wasn't any errors. however it not coming always. after forced shut down its start to work normally. But i realized my windows getting slow and there was problem with my DAW sofware its shows high cpu but when i check on resources monitor its normal ... also i don't think esata port and usb 3.0 working properly ..
Try updating the BIOS check this link ; http://dell.to/KZMKAZ (Download file and run, make sure the ac adapter and battery is connected. If same thing happens, possible there is a conflict in operating system. We might end up doing reinstallation. If the problem is intermittent in eSATA and USB it might be related to the operating system issue.