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January 3rd, 2013 17:00

Dell Ambient Thermistor - What is that?

Hello,i just performed a diagnosis test on my laptop and my ambient thermistor was indicating 50 degrees(Celsius)

Does it mean that my laptop thinks the outside temperature(My Room) is 50 degrees?

Sorry if i'm a complete idiot but...

6 Operator

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2.6K Posts

January 4th, 2013 01:00

Hi Maryws07,

Thermistors are ceramic components whose electrical resistance rapidly increases when a certain temperature is exceeded. This feature makes them ideal for use in countless applications of modern electrical and electronic engineering.

Ambient Thermistor temperature is the temperature with in the laptop. 

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January 4th, 2013 03:00

Okay,thank you. I'm asking because my laptop has an idle temperature of 55-60 degrees and i think it's a bit high. Full load is 85-88 degrees.

6 Operator

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2.6K Posts

January 6th, 2013 02:00

Hi Maryws07,

The alarming temperature of the laptop in operating environment is 75º to 85º C. If the laptop fans are not spinning then use this link for troubleshooting the fans and air vents: http://dell.to/L49lxh

Please reply for further help.

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January 6th, 2013 16:00

The fan kicks in two steps,so it works fine.

But i'm worried about my temperatures,other laptops have lower idling temperatures.Mine idles at 55 degrees. So i find it a bit strange

6 Operator

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2.6K Posts

January 7th, 2013 02:00

Hi Maryws07,

I would suggest you to update the latest BIOS for the system. To update the BIOS please follow the below mentioned steps:

1. Visit the following website:  http://dell.to/YFr4GW
2. Enter the Service tag of the computer in the box provided and click “Submit”.
3. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
4. Under category BIOS, click “Get driver” and save the file on desktop.
5. Ensure to connect the AC Adapter to the computer and the battery level is more than 15% to run the BIOS file.
6. Follow the on-screen instructions to update the BIOS.
7. Restart the computer when prompted.

Check the functionality of the system temperature and reply.

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January 7th, 2013 12:00

Just did a bios update and the idle temperature is still about 55 degrees. My room is kind of warm,i'll have to find a thermometer and find out for sure. But it really bugs me,i have an old MSI EX720 with A C2D T5800 and the idle temperature it's the same as my Brand New Dell 17R SE. That ain't right....

6 Operator

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2.6K Posts

January 8th, 2013 02:00

Hi Maryws07,

I would suggest you to check if there are any obstructions in the Air vents, use this link for troubleshooting the fans and air vents: http://dell.to/L49lxh

Please reply for any further help.

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17 Posts

January 8th, 2013 07:00

I don't think the vents are the problem,as i said, the laptop is brand new. The strange part is that the Video cards stays at maximum 45  -  50 degrees,while the CPU is at 55 - 58.

Also,in Everest Ultimate Edition, my Computer freezes for 1 second every few seconds when Everest changes temperature readings...i don't think it's related but...worth mentioning.

I was in everest and my computer was at 53 degrees and i pressed Stress Test. After 1 second the Temperature jumped to 68 degrees. Kind of a big jump for 1 second... maybe defective sensor ?

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January 8th, 2013 08:00

Also a jump from 57 degees to 76 degrees after 1-2 seconds of stress test.

Meanwhile my MSI EX720 runs a stress test for 10 minutes with a maximum temperature of 68. Even the fan didn't kick in to a higher speed... This really bums me out,cause i just paid 1100 euros for this laptop...

6 Operator

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2.6K Posts

January 9th, 2013 02:00

Hi Maryws07,

In some scenarios charging the battery for a long time can also increase the temperature of the laptop.

Please try disconnecting the battery and restart the computer by connecting only the AC adapter.

Check the temperature of the laptop now, and reply.

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17 Posts

January 9th, 2013 04:00

I tried without the battery. No dice. Still idling at 55-58 degrees.

I left this morning and left my laptop on,when i came back 4 hours later the laptop was in sleep mode i believe,the power led was blinking.

I turned it on and it was idling at 40~,ran a 10 minute stress test and the temperature was maximum 76 degrees.Stopped the test and the idling went to 46-47. But now it's 55-58 again.

I'm really getting tired of this laptop,Something is wrong with it...

I don't care if it shows the wrong temperature,but i need to know that is the issue and not something wrong with the processor,motherboard,or cooling system.

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17 Posts

January 9th, 2013 12:00

Oh,and everest is showing a 7% wear level on my battery....I have this laptop since January first...never used it on battery

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17 Posts

January 11th, 2013 08:00

I just installed speedfan and my core 1 idles at 50 and core 3 at 60.

Sometimes is 45 core 1 and 55 core 3. 10 degrees difference between cores.

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17 Posts

January 11th, 2013 18:00

So my hard disk appears to reach 58 degrees in Assassin's Creed...Should i send this back to warranty?

6 Operator

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2.6K Posts

January 13th, 2013 01:00

Hi Maryws07,

I can understand electronic devices can create confusion and frustration when they do not work the way they are designed for.

I would like you to run custom test on fans before coming to a conclusion.

To run custom test please follow the below mentioned steps:

  1. Switch on the computer, tap F12 at dell logo to enter “One-time boot menu”.
  2. Use the up/down arrow keys to highlight “Diagnostics” and press enter.
  3. Select Custom Test and select System fans.
  4. If the test fails, please capture the error code and let me know for the next course of action.

If the test passes, please check the temperature in safe mode with networking,

To Check in Safe Mode, please follow the below mentioned steps:

  1. Restart the computer.
  2. Keep tapping F8 on the Dell Logo Screen.
  3. Once the computer enters Advanced Boot Option, select Safe Mode with networking using the up/down arrows and Press Enter.

Check the temperature and post the results.

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