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JI

1153

January 2nd, 2018 08:00

Warranty Renewal ??

Dell apparently charged my credit card for a warranty extension without my permission.  Dell sent a few emails asking me to call and discuss which I ignored.  Is this a common practice with Dell or a random "error"?

Update:  Well, they sent me an invoice after the charge was made and it turns out that the charge was for MS Office that I did agree to.  So please disregard the above comment.

4 Operator

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14K Posts

January 2nd, 2018 10:00

I've never had it happen to me.  I get emails and sometimes even calls about extending warranties, but I've never had them charge it to my card without permission.

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