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153483

January 1st, 2013 18:00

Windows 8 says my laptop is touchscreen

Hi,

I have the 2012 Inspiron 15r (5520) with an external moniter plugged in (non-touch)

After updating to Windows 8, in the 'Pc Info' where it tells you wei and stuff like that, it said 'Pen and  limited touch support with 20 Touch Points' underneath where it tells you if your 32-bit or 64.

Excited, I went to Tablet Pc settings to calibrate my screen, selected my external monitor and the option to calibrate grayed out. Selecting my laptops monitor allowed me to click calibrate  but when I touch the crosshair nothing happened.

I also noticed that in the startup section of task manager it had 'Amtel Touch Screen control.'

6 Operator

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2.6K Posts

January 1st, 2013 19:00

Hi Spartan00091,

Inspiron 15R 5520 laptop LCD does not feature touchscreen in it.

January 1st, 2013 18:00

So does my laptop have touch screen or not?

January 1st, 2013 19:00

Thanks,

but why does windows think I do?

6 Operator

 • 

2.6K Posts

January 1st, 2013 23:00

Hi Spartan00091,

Windows 8 pro is designed for regular and touchscreen compatible computers; hence it displays the options to select accordingly.

January 2nd, 2013 02:00

Yes, but when I select another display, it clearly says 'not a pen or touch input device'

When I select my notebooks monitor, it says 'pen and limited touch support'

Why would it detect my screen as touch screen when it clearly isn't?

Hope that makes my question a little clearer.

6 Operator

 • 

2.6K Posts

January 6th, 2013 01:00

Hi Spartan00091,

Due to the availability of the touchpad in the laptop the windows is detecting the touchpad as the “pen and limited touch support”, as touch is not an option on the external monitor, windows is detecting the monitor as 'not a pen or touch input device'

For an external monitor to behave as a touchscreen monitor the screen resolution must be at least 1366 x 768 to snap applications.

To check this setting: Open Screen Resolution by swiping in from the right edge of the monitor screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Display in the search box, tapping or clicking Settings, and then tapping or clicking Display.

Please reply for any further help.

September 5th, 2015 00:00

My windows says that I have touchscreen. Its Dell Inspiron 5537

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