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6 Posts

20219

April 11th, 2015 11:00

error 0x4001100200001005 if problems persists contact Dell support

System - Dell inspiron 15 R 5521, windows 8, intel 1.8 GHz i5 3337U cpu

My HDD crashed 3 weeks ago so I am trying to install windows 8 on my new HDD from my backup DVDs created by dell backup and recovery. I am constantly getting this error  " error 0x4001100200001005 if problems persists contact Dell support "

On reading several threads on this forum it looks like I need OEM windows disks but I don't  find any disk ( except cyberlink media suite dvd ) in my laptop box. Please help me out I am stuck with the dead system. I don't want to purchase a new windows license.

6 Posts

May 26th, 2016 06:00

Finally I solved this problem and for anyone having similar issues i am sharing the solution

The problem in my case is that my backup DVDs got corrupted ( I don't know how ) and hence the error  0x4001100200001005 is coming up

Now the problem is How to restore an OEM ( preinstalled ) windows if you lose both HDD and backup

First of all remember that the preinstalled Windows on your system comes with a key. If you don't have a Physical backup of key don't worry your System Bios will have the embedded key in them. So even if you lose your HDD you can still retrieve your key from any software like Show Key Plus.

Here are the steps to reinstall a OEM windows 

1.Retrieve your windows key by any software ( R/W everything or Show key plus etc. )

2. Also note down the version of your original windows like Home, Professional, Enterprise, Single language  or whatever. This is critical to know the exact version of your windows otherwise the key won't work.

3. Now download the same version of windows from anywhere ( like getintopc.com )

4. Take it in any external drive mount the ISO file and run the setup

5. Now here is a trick - When windows prompt you for a Key Don't enter your OEM key because it will simply reject it by saying that it is not the correct key for this version of windows ( I don't know why ?)

Instead of your key use Windows Generic Keys to complete the installation.

6 Now it's all done once your windows is installed you can go to computer > properties and activate windows by connecting to an internet connection (easiest way) and if you don't have internet try phone activation ( use your retrieved key while activating and not the generic key ).

That's all 

Hope It will help someone. :)

39 Posts

April 11th, 2015 14:00

i have the liscence number on the underneath of my lappy

u should have one somewhere also right?

6 Posts

May 26th, 2015 05:00

I am sorry but  What " licence number" are you talking about ? Is it a windows activation key ?

11 Legend

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47K Posts

May 28th, 2015 09:00

Try restoring the system to the factory installed state from the recovery partition on the HDD. Please follow the instruction in the link given for the same:

http://www.dell.com/backupandrecovery

 

 

That specific error is associated with drive cloning.

The recovery partitions are Encrypted and have a tattoo that binds them to a specific OEM drive.  When you replace with a retail drive that was cloned from the OEM drive it fails in this manner.

Error 0x4001100200001005

2 Posts

June 12th, 2015 10:00

Hello,

I don't have "Dell Backup and Recovery" option in my boot menu, I cloned my old sdd to a larger one after creating recovery usb, I thought I was safe, if I would have known such a stupid issue I would have used Acronis. Is there anyone from Dell here reading to find a solution? I'm losing a lot of time and I need work, hope to hear from you, I'm pretty negative on Dell experience lately.

6 Posts

September 22nd, 2015 06:00

Thanks for answering @speedstep and Sorry for this late reply

I can't use my HDD recovery partition because it was crashed and no longer recognized by laptop ( not even detected as a HDD )

You are right this is a like a Cloning issue bcs I am trying to restore my OS on a new HDD.

So just tell me    if it is even possible to Restore my windows 8 OS ( not the data ) on a new retail HDD with the help of Factory Recovery Media ( DVDs in my case ) created by DB&R on the same laptop.

I was not familiar with this OEM concept earlier and now i just don't understand whats the meaning of Backup and recovery software if it can't help you in a HDD crash which is a common issue.

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