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October 28th, 2016 19:00

windows 10 problem

On my INSPIRON 5348. I upgraded to windows 10.Now my computer won't recognize a second monitor from the HDMI port.

2K Posts

October 29th, 2016 14:00

Hi MANYOUNG,

Update the BIOS - http://dell.to/2eH8A5P- restart the system and check.

Also, try reinstalling the video drivers from support site - link above.

If it still does not work, download the drivers from the vendor site - http://bit.ly/1DW4jhH - uninstall the video drivers from control panel -> programs and features - restart and install the video drivers and check.

Create a local admin account and check - http://bit.ly/1JoFhcw

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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